COBS Client Categorisation - How to Meet the FCA’s Requirements

Introduction

2018 and 2021 saw significant updates to the FCA’s Handbook COBS Chapter 3 - Client Categorisation.

Understanding the rules surrounding Client Categorisation, and how they relate to a firm, is an essential part of ensuring a business is healthy; the culture of a firm is on the right track, and its clients are being treated fairly.

This new virtual classroom seminar will cover everything a firm needs to know about Chapter 3.

Understanding more about how effective data can be gathered and used will provide your firm with a robust basis on which to evidence that it’s adhering to the rules and working to improve the effectiveness of its business.

Learning about the Client Categorisation rules will help your firm hone its processes, as well as help to create better outcomes for your customers.

Consumer Duty is focusing the industry further into evidencing that the regulated firm is doing all they can to act in the clients’ best interest - illustrating clear monitoring, analysis and evaluation of your firm’s advice process is a key tool in this process.

The content of the session is suitable for FCA authorised companies (business owners, supervisors and managers of advisors, senior managers, ‘heads of’ and managers of compliance, internal audit, and risk), and those wanting to create best practice within their firm.

What You Will Learn

This live and interactive course will cover the following:

• Understanding the COBS Client Categorisation rules
• How to link the rules to your firm’s processes
• The importance of evidencing your understanding of the rules
• How to ensure that clients are treated fairly
• The ethos of Consumer Duty
• How to do the right thing by your clients and your business

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.