CQS Compliance - A Guide for Conveyancing Support Staff

Introduction

Onsite CQS assessments are now actively being carried out nationally by The Law Society as a matter of routine.

A key requirement of the CQS Scheme is that practices must have a training policy which must include ensuring that relevant members of staff are aware of the Core Practice Management Standards and the ways in which the practice complies.

The onsite assessment process will ascertain if practices are meeting the training requirements by way of the assessor conducting interviews and by reviewing documentary evidence of training undertaken.

An invaluable support to fee earners will be for support staff to be aware of the requirements of the Core Practice Management Standard so they can play their part in assisting with compliance with the CQS standard.

Presented by Tracy Thompson, who was previously CQS Lead Assessor, this webinar will provide an overview of the requirements of the CQS Scheme and how support staff can help the firm meet their obligations.

What You Will Learn

This webinar will cover the following:

• What to expect from the onsite assessment
• Understanding key requirements of the Core Practice Management Standard (CPMS)
• Ensuring the policies and procedures of CQS are being followed within your practice and how you can support fee earners in demonstrating compliance
• Key areas of The Law Society Conveyancing Protocol (2019 Edition)

This pre-recorded webinar will be available to view from Tuesday 20th May 2025

Alternatively, you can gain access to this webinar and 1,700+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.