How to Give Constructive Feedback & Deliver Difficult Messages

Introduction

We all have blind spots but feedback is necessary for optimising learning. This webinar will show you how to give feedback that helps and coaches - rather than vent any frustrations.

Find out why feedback is important and the rules for giving constructive feedback so the messages are heard and taken on board and the other person is not de-motivated.

What You Will Learn

This webinar will cover the following:

• Why feedback is important
• An effective process for delivering feedback - Situation, Action, Results etc
• Making it a dialogue
• A coaching approach for ensuring improved performance next time
• How to deliver difficult messages

This webinar was recorded on 9th November 2016

You can gain access to this webinar and 1,700+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.