Negotiation Skills - Tips, Tricks & Tactics - Live at Your Desk

Introduction

This live broadcast session will provide you with the opportunity to critique your negotiating styles so that you can develop your optimum assertive negotiating approach. It will also enable you to detect others' negotiation ploys and strategies, whether you are negotiating face-to-face, by telephone or online.

If you are new to negotiating or are looking for a refresher, then this course is for you.

What You Will Learn

This live and interactive broadcast will cover the following:

• What is negotiation?
• Essential planning and preparation
• Results v relationship orientated negotiation
• Assertive trading
• Negotiating tricks and tactics
• Case study
• Feedback on case study and action planning

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.