Outsourcing IT Facilities Management - The Deal Lifecycle & Maintenance

Introduction

This virtual classroom seminar is designed to scope the different types of IT facilities management and outsourcing transactions and to point out the elements that need to be considered when entering such agreements.

However, once a deal is signed, it’s not enough to have a sterile agreement, it is also necessary to know how to manage such arrangements and to pick up the pieces if they fail.

This live session is designed to cover the lifecycle of deals and their maintenance.

What You Will Learn

This live broadcast will cover the following:

• Background
• A word on Brexit
• Current digital transformation trends
• Types of IT FM/outsourced transactions
• Cloud
• Cloud services agreements
• Outsourcing market interaction
• Hosting
• Data centres
• Development of applications and related MaS
• End user computing: from desktop to cloud
• Managed services
• Voice/data networks
• Disaster recovery
• Managing IT FM/outsourcing projects
• Failing IT FM/outsourcing projects