The Consumer Duty - One Year On

Introduction

This webinar will provide an update on the FCA Consumer Duty since it came into force on 31 July 2023.

It is suitable for those working in law firms and in regulated financial services firms from litigators to in-house counsel, compliance and Anti-Money Laundering officers.

What You Will Learn

The webinar will cover the following:

• A brief recap of what the Consumer Duty is and its reach
• The impact the Duty has had in the last year on financial service firms
• Financial Ombudsman - what kind of case work is it handling and how it is working alongside the FCA?
• Examples of good practice and areas for improvement
• What is next for the Consumer Duty?

This pre-recorded webinar will be available to view from Wednesday 15th January 2025

Alternatively, you can gain access to this webinar and 1,700+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.