Cyber Security for Financial Services Support Staff - A Step By Step Guide

Introduction

This new virtual classroom seminar will provide financial services support staff with essential knowledge and practices regarding cyber security.

You will learn about the importance of cyber security in the financial sector, common threats, regulatory requirements, and best practices for safeguarding sensitive information.

The session will provide you with a thorough understanding of cyber security principles relevant to financial services support staff, as well as equip you with practical strategies to enhance security measures, respond to incidents effectively, and contribute to a secure organisational environment.

What You Will Learn

This live and interactive course will cover the following:

• Understanding cyber security in financial services:
• Overview of cyber security and its significance in the financial sector
• Key threats and vulnerabilities faced by financial institutions
• The role of support staff in maintaining a secure environment
• Regulatory framework for cyber security:
• Overview of relevant regulations and guidelines affecting cyber security in financial services
• Understanding the expectations of regulatory bodies, including the FCA
• Compliance obligations related to data protection and cyber security
• Identifying cyber threats and risks:
• Common cyber threats facing financial services, such as phishing
• Techniques for recognising and responding to potential cyber incidents
• Conducting risk assessments to identify vulnerabilities in support operations
• Best practices for cyber hygiene:
• Guidelines for maintaining strong passwords and secure access controls
• Importance of regular software updates and system maintenance
• Strategies for secure data handling and storage practices
• Incident response and reporting procedures:
• Overview of incident response plans and protocols
• Steps to take in the event of a cyber security breach
• Importance of timely reporting and communication within the organisation
• Training and awareness programs:
• The significance of ongoing training for support staff on cyber security best practices
• Developing effective training programs to enhance awareness of cyber threats
• Fostering a culture of cyber security vigilance within financial institutions
• Emerging trends and challenges in cyber security:
• Challenges faced by support staff in maintaining robust cyber security
• Preparing for future developments in cyber security technologies and regulations

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.