The Insurance Conduct Sourcebook - A One Hour Guide

Introduction

ICOBS is the set of regulatory rules and guidance that concern the distribution of non-investment insurance products (in the main, general insurance policies such as home, motor, pet and types of business insurance) in the UK.

As well as looking at the ICOBS provisions per se, this webinar will consider how general insurance products are sold, by whom, and what other FCA requirements might be relevant to their sale.

It is suitable for lawyers, compliance professionals, FCA-regulated persons and professionals working in the financial services industry.

What You Will Learn

The webinar will cover the following:

• What types of insurance are covered by ICOBS and what types by other conduct of business provisions
• The market for distributing the primary classes of non-investment insurance products - firms, appointed representatives, non-employee agents
• The impact of European laws on insurance distribution
• Consumer duty in overview
• The territorial and client-type scope of ICOBS
• The rules relating to client communications and financial promotions
• The inducements rules and conflicts of interest
• The ‘customer’s best interest’ rules
• Distance contracts and e-commerce
• General conduct requirements set out ICOBS
• Producing and providing product information
• Handling claims made on non-investment insurance products

This pre-recorded webinar will be available to view from Tuesday 23rd September 2025

Alternatively, you can gain access to this webinar and 1,700+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.